Shipping policy

Shipping Policy

At BLANKZ Simply Plain, we take pride in carefully creating, packaging, and preparing each order for shipment. Please review our shipping policy before placing your order.

Processing Time

All custom and made-to-order items have a standard processing time of 2–4 business days before they are ready to ship.

Business days are Monday through Friday and do not include weekends or holidays. Processing times may be longer during holidays, sales, high-volume periods, or for large/custom orders.

Processing time is separate from shipping/transit time.

Shipping & Delivery

Once your order has been completed, it will be packaged and shipped using the shipping method selected or available for your order.

Estimated delivery dates provided by the shipping carrier are estimates only and are not guaranteed by BLANKZ Simply Plain.

Once a package has been accepted by the shipping carrier, delivery times and delays are outside of our control.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your address before submitting your order. BLANKZ Simply Plain is not responsible for packages that are delayed, returned, or delivered incorrectly due to an incorrect or incomplete address provided by the customer.

If a package is returned to us because of an incorrect or incomplete address, the customer may be responsible for additional shipping charges to have the order shipped again.

Lost, Delayed, or Stolen Packages

Once an order has been transferred to the shipping carrier, BLANKZ Simply Plain is not responsible for carrier delays, lost packages, or packages marked as delivered but reported missing or stolen.

If you experience an issue with delivery, please contact the shipping carrier using your tracking information. We will provide reasonable assistance when possible.

Tracking Information

When tracking is available, tracking information will be provided after your order has been prepared for shipment.

Please allow time for the shipping carrier to scan and update the tracking information after your shipping notification is received.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible. We may request photos of the packaging, shipping label, and damaged item(s) so that we can review the issue.

Please do not discard the original packaging until the issue has been reviewed.

Custom Orders & Final Sales

Shipping an order does not change our custom-order policy. Because our products are made specifically for each order, all custom-made items are final sale and are not eligible for returns, exchanges, or cancellations, except as otherwise required by applicable law.

Questions

If you have questions regarding your shipment or believe there is an issue with your order, please contact BLANKZ Simply Plain and provide your name and order information so we can assist you.

By placing an order with BLANKZ Simply Plain, you acknowledge and agree to this Shipping Policy.

Thank you for shopping with BLANKZ Simply Plain!